Community Guidelines

Last Updated: 2025-12-29

Our Commitment

qoupl is a safe, respectful, and inclusive community for college students aged 18-25. These Community Guidelines help ensure everyone has a positive experience. By using qoupl, you agree to follow these guidelines. Violations may result in warnings, temporary suspensions, or permanent bans.

College Student Exclusivity

qoupl is exclusively for current college and university students aged 18-25. You must be enrolled in a recognized educational institution to use our platform. We verify your age and identity using government-issued identification documents (Aadhaar, PAN, Voter ID, Driving License, or Passport). Non-students or users outside the age range will be removed from the platform.

Do's - What We Encourage

Here's how to have a great experience on qoupl:

  • Be Authentic: Use real photos and accurate information about yourself
  • Be Respectful: Treat everyone with kindness and respect, regardless of their background, beliefs, or preferences
  • Be Clear About Intentions: Communicate honestly about what you're looking for
  • Report Inappropriate Behavior: Help keep the community safe by reporting users who violate guidelines
  • Verify Your Profile: Complete photo verification and profile verification for better matches
  • Respect Boundaries: Accept 'no' gracefully and respect others' decisions
  • Use Appropriate Language: Keep conversations respectful and appropriate
  • Meet Safely: When meeting in person, choose public places and inform friends/family
  • Be Patient: Building connections takes time - be patient and genuine
  • Follow Age Restrictions: Only use the platform if you're between 18-25 years old

Don'ts - What's Not Allowed

The following behaviors are strictly prohibited and will result in immediate action:

  • No Harassment: Do not harass, bully, threaten, or intimidate other users
  • No Hate Speech: Do not post content that promotes hatred, discrimination, or violence based on race, religion, gender, sexual orientation, or other protected characteristics
  • No Explicit Content: Do not share sexually explicit, pornographic, or offensive images or messages
  • No Scams or Fraud: Do not attempt to scam, defraud, or solicit money from other users
  • No Fake Profiles: Do not create fake profiles, impersonate others, or use someone else's photos
  • No Spam: Do not send unsolicited messages, advertisements, or promotional content
  • No Minors: Do not use the platform if you're under 18 or over 25 years old
  • No Illegal Activities: Do not use the platform for any illegal activities or to promote illegal content
  • No Sharing Personal Information: Do not share personal contact information (phone, email, social media) in your profile or early conversations
  • No Inappropriate Photos: Do not post photos containing nudity, violence, weapons, or illegal substances
  • No Unsolicited Sexual Content: Do not send unsolicited sexual messages or images
  • No Commercial Use: Do not use the platform for commercial purposes, selling products, or promoting businesses

Profile Guidelines

Your profile is your first impression. Keep it authentic and appropriate:

  • Use clear, recent photos of yourself (no group photos as primary photo)
  • No photos with filters that significantly alter your appearance
  • No photos containing other people without their consent
  • Write a genuine bio that reflects who you are
  • No contact information (phone, email, social media handles) in your bio
  • No links to external websites or promotional content
  • Keep your profile information accurate and up-to-date

Messaging Guidelines

Respectful communication is key to building meaningful connections:

  • Start conversations with genuine interest and respect
  • Respond to messages in a timely and respectful manner
  • If you're not interested, politely decline rather than ignoring
  • No unsolicited sexual content or explicit messages
  • No harassment, threats, or abusive language
  • Respect when someone doesn't want to continue the conversation
  • Report any inappropriate messages immediately

Photo and Content Standards

All photos and content must meet our standards:

  • Photos must be of you (no stock photos, celebrities, or other people)
  • No photos containing nudity, sexual content, or explicit imagery
  • No photos with weapons, drugs, or illegal activities
  • No photos promoting hate speech or discriminatory content
  • No photos with contact information or external links
  • Content must be appropriate for a college student audience
  • We reserve the right to remove any content that violates these standards

Reporting and Enforcement

We take violations seriously. Here's how we handle reports:

  • Report inappropriate behavior through in-app reporting features
  • All reports are reviewed by our moderation team
  • Violations may result in warnings, temporary suspensions, or permanent bans
  • Severe violations (harassment, illegal activity) result in immediate permanent bans
  • We may share information with law enforcement when required by law
  • Appeals can be submitted through our support team

Age Verification

qoupl is exclusively for users aged 18-25. We verify age and identity through:

  • Government-issued identification document (Aadhaar Card, PAN Card, Voter ID, Driving License, or Passport)
  • Date of birth verification from the government-issued ID
  • Photo verification to ensure profile matches the ID document
  • Identity verification to confirm you are the person in the ID document
  • Users found to be outside the age range or with invalid/forged documents will be immediately removed and may face legal action

Zero Tolerance Policy

The following violations result in immediate permanent ban:

  • Harassment, threats, or violence
  • Sharing explicit content involving minors
  • Fraud, scams, or financial exploitation
  • Impersonation or identity theft
  • Illegal activities or promotion of illegal content
  • Hate speech or discriminatory behavior

Appeal Process

If you believe your account was suspended or banned in error, you can appeal:

  • Contact our support team at support@qoupl.ai
  • Provide your account information and explanation
  • Appeals are reviewed within 7-10 business days
  • We will notify you of the decision via email

Contact Us

Questions about these guidelines? Contact us at:

  • Email: community@qoupl.ai
  • Support: support@qoupl.ai
  • Address: B-98, Sector-2, Noida, Uttar Pradesh 201301, India